Terms & Conditions
Last updated: August 2024
Welcome to Sigma Essential. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions apply to all users of our website and services. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
2. Products and Services
Sigma Essential offers a variety of essential oils and candles for sale. All products are subject to availability, and we reserve the right to limit the quantity of any product we offer. We also reserve the right to discontinue any product at any time without notice.
3. Orders and Payments
By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if there is a suspicion of fraud, unauthorized or illegal activity, or if the information provided is inaccurate.
All payments are processed through third-party payment processors. By making a purchase, you agree to the terms and conditions of the payment processor used.
4. Shipping and Delivery
We strive to process and ship orders as quickly as possible. Shipping times may vary depending on your location and the availability of the products. We are not responsible for delays caused by the shipping carrier or any customs processes.
5. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving the product. The product must be unused and in its original packaging. Shipping costs for returns are the responsibility of the customer unless the product was damaged or defective upon arrival. Please contact us at info@sigmaessential.com for return instructions.
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Sigma Essential or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written permission.
7. Limitation of Liability
Sigma Essential is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Tulare County, California.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after any changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@sigmaessential.com
Address: PO Box 1525, Tulare, CA 93274
Thank you for choosing Sigma Essential. We hope you enjoy our products and services.